Refund policy

Returns & Refunds Policy

We hope you love your order. If for any reason you would like to return an item, we accept return requests within 48 hours of receiving your order, subject to the conditions below.

Returns

To be eligible for a return:

The return must be requested within 48 hours of delivery.
Items must be returned in the exact condition in which they were received: unworn, unused, unwashed and unaltered.
All original tags, labels and packaging must remain attached and intact.
Items must be free from any signs of wear, including stains, makeup, perfume, deodorant, damage or alterations.
Proof of purchase or order confirmation may be required.

We reserve the right to refuse any return that does not meet these conditions.

Refunds

Once your return has been received and inspected, we will notify you of its approval or rejection.

If approved, your refund will be processed through the original payment method. Processing times may vary depending on your bank or payment provider.

Original delivery fees are non-refundable. Any return delivery or courier fees are the responsibility of the customer unless the item received was incorrect or faulty.

Faulty or Incorrect Items

Please inspect your order upon delivery. If you receive an incorrect item or believe your item has arrived damaged or faulty, please contact us within 48 hours of delivery, including your order details and clear photos of the issue, so we can review it.

Exchanges

Exchanges are subject to stock and size availability. As quantities may be limited, we cannot guarantee that your preferred replacement will be available.